Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
Performance Food Group is seeking a reliable Delivery Driver to safely transport food and beverage products to restaurants, schools, healthcare, and retail customers. Based within our Transportation & Logistics team, this role loads, delivers, and unloads products, verifies...
...Description Description: Saint Albert Catholic School is seeking a highly organized, detail-oriented, and trustworthy Advancement Database Manager to support the schools advancement and fundraising efforts. The Advancement Database Manager will maintain accurate, up-...
...capital projects, and special revenue funds.Supervises and develops finance department personnel, including payroll, accounts payable,... ...Government Finance Officer (GFOA) certification.Master's degree (MBA, MPA, or MAcc).Prior experience as a finance officer, CFO, or comptroller...
2 days ago Be among the first 25 applicantsMicrosoft Flight Simulator Remote Job Opportunity** Looking for pilots with at least a private pilots license who are able to work remote M-F around core business hours and have at least some background in Simulations, Computer...
...training, and opportunities for growth. Be a part of live changing dentistry where patients are traveling all over the country to be taken care of with us. Title Hygiene Coordinator Job Description Hygienist will see 6-7 patients a day Have one hour before and...