Job Title: Business Systems Analyst – Salesforce & Patient Support Programs
Location: Chicago, IL – Onsite Monday–Thursday, Remote Friday
Duration: Long-Term Engagement
Experience: 8+ Years
Role Overview
We are seeking an experienced Senior Business Systems Analyst with strong Salesforce expertise and hands-on experience supporting Patient Support Programs (PSP) within the pharmaceutical or life sciences industry. The candidate will support Salesforce-based Intake Center and Contact Center applications, manage business requirements, and oversee day-to-day application support and enhancements.
Key Responsibilities
Required Skills
Preferred: Veeva CRM experience and familiarity with pharmaceutical commercial operations and HIPAA compliance.
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